If you have forgotten your password, this form allows you to reset your password. You must enter your Login ID and the email address on file for that Login ID. The Login ID is either your toll-free number, Mailbox, or Web Log-in. (If you have forgotten your Login ID, use the
Forgot Login ID
form instead). The email address you enter must match the "password recovery" email address provided by you previously for the mailbox or web login. If you did not previously provide a password recovery email, please contact customer service during business hours to reset your password.
After you fill out this form, an email message will be sent to you with a link that will allow you to reset the password.